Press and hold the Volume Up button together with the Power button for at least 15 seconds, then release them. Hold the Power button for 30 seconds before releasing it.

Restart the display subsystem by pressing Ctrl + Shift + Windows + B.Clean out junk files from your computer using a reliable tool like Outbyte PC Repair.Follow the instructions to run the utility. If you’re having trouble updating the Dock, you can download the Surface Dock Updater tool and choose 7.136.0.msi or later. Make sure that your device is docked while installing these updates. To avoid errors, install the latest Surface and Windows updates from here.Make sure that your Dock is compatible with Surface Pro 3.Here are some basic troubleshooting checks you need to perform before fixing your display: However, you need to rule out other elements that may be contributing to the problem. How to Fix Black Screen on Surface Pro 3įixing the Surface Pro 3 black screen of death means dealing with the two common causes mentioned above. Another culprit is incorrect or faulty power settings.Īside from these two, damaged files, malware infection, and hardware problems can also cause screen problems.

Outdated display drivers and corrupted files can cause display problems such as BSD. Software problem is one of the common causes of black screen on Surface Pro 3.

About Outbyte, uninstall instructions, EULA, Privacy Policy. This is why we’ve listed down some of the common causes of Surface Pro black screen problem and their possible solutions below.Ĭompatible with: Windows 10, Windows 7, Windows 8 Microsoft has yet to acknowledge the Surface Pro 3 black screen of death, so there is no official fix yet. Instead of accomplishing more, these affected Surface Pro users are losing precious work time because of this issue. There are some whose Surface Pro screen won’t turn on at all. But the affected users only see either a blank screen or a black screen of death.

When the Surface Pro is removed from the Dock, the display should automatically return to the original screen. However, several users recently reported experiencing their Surface Pro 3 screen not working after undocking. If you want to boost your Surface Pro’s performance by converting it into a desktop computer, you can plug it into the Dock via Surface Connect cable. Transforming your Surface Pro into a desktop maximizes its productivity and efficiency. This 2-in-1 detachable computer is lightweight but powerful enough to go beyond completing the most common tasks. It has the portability of a tablet with the capability of a high-end computer. Versatility is what makes Microsoft Surface Pro one of the most sought-after computers today.

Surface pro 3 screen keeps turning off